Last updated: 18 September 2026

WayPoint Studio respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how personal information is collected, used, stored and protected when you visit waypointstudio.co.uk, contact WayPoint Studio, submit an enquiry, or use our services.

Who we are

WayPoint Studio is an independent UK website design business operated as a sole trader.

We provide website design, website care, copywriting and related website services.

For the purposes of UK data protection law, WayPoint Studio is responsible for the personal information described in this policy.

Website: waypointstudio.co.uk
Email: info.andyk@gmail.com

Information we may collect

We may collect personal information that you provide directly to us, including:

• Your name

• Email address

• Telephone number, if provided

• Business or company name

• Website address

• Details about your website, project or enquiry

• Information you enter into our contact or enquiry forms

• Correspondence between you and WayPoint Studio

• Information required to provide services to you

We may also collect limited technical information when you use the website, such as:

• IP address

• Browser and device information

• Pages visited

• Approximate location information

• Website usage and analytics information

• Cookie and consent preferences

How we collect your information

We may collect information when you:

• Submit a contact or enquiry form

• Contact us by email

• Request a quote or proposal

• Become a client

• Use or browse our website

• Interact with cookies or analytics tools on the website

How we use your information

We may use your personal information to:

• Respond to enquiries

• Discuss potential projects

• Prepare quotes and proposals

• Provide website design, website care, copywriting or related services

• Communicate with you about ongoing work

• Provide customer support

• Maintain business and client records

• Improve our website and services

• Protect the security of our website and systems

• Meet legal, financial, tax or regulatory obligations

Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract
Processing may be necessary to provide services you have requested or to take steps before entering into a contract with you.

Legitimate interests
We may process information where there is a legitimate business reason to do so, such as responding to enquiries, communicating with clients, operating our business or protecting our website.

Legal obligation
We may need to process or retain certain information to comply with legal, financial or tax requirements.

Consent
Where consent is required, for example for certain cookies or marketing communications, we will ask for your permission.

Contact and enquiry forms

When you submit a form through our website, the information you provide is used to respond to your enquiry and, where appropriate, discuss or provide our services.

Please avoid providing sensitive personal information through website forms unless it is genuinely necessary.

Cookies and analytics

Our website may use cookies and similar technologies to:

• Make the website function correctly

• Remember preferences

• Understand how visitors use the website

• Improve website performance and usability

Some cookies are essential for the website to work.

Other cookies, such as certain analytics or marketing cookies, may require your consent before they are used.

More information is available in our Cookie Policy.

Sharing your information

We do not sell your personal information.

We may share information with trusted third-party service providers where necessary to operate our business or provide services to you.

These may include:

• Website hosting or website platform providers

• Email providers

• Cloud storage providers

• Analytics providers

• Payment providers

• Accounting providers

• Professional advisers

• Suppliers or contractors involved in delivering services to you

We only share information where there is a legitimate reason to do so.

International data transfers

Some technology providers we use may store or process information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards or other lawful mechanisms will be used where required by UK data protection law.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

General enquiries that do not lead to work may be deleted when they are no longer required.

Client and financial records may be retained for longer where necessary for contractual, legal, tax or accounting purposes.

How we protect your information

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access

• Loss

• Misuse

• Alteration

• Disclosure

However, no online system or method of electronic storage can be guaranteed to be completely secure.

Your data protection rights

Depending on the circumstances, you may have the right to:

• Request access to personal information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information in certain circumstances

• Ask us to restrict how your information is used

• Object to certain types of processing

• Request the transfer of certain information

• Withdraw consent where processing is based on consent

Not all rights apply in every situation.

To exercise any of these rights, please contact WayPoint Studio using the details on this page.

Complaints

If you have concerns about how your personal information is being handled, please contact WayPoint Studio first so we can try to resolve the issue.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK regulator for data protection.

Third-party websites

Our website may contain links to websites operated by other organisations.

WayPoint Studio is not responsible for the privacy practices, security or content of third-party websites.

You should review the privacy policies of those websites separately.

Changes to this Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our website, services, technology or legal requirements.

The latest version will always be published on this page with an updated date.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

WayPoint Studio
Email: info.andyk@gmail.com
Website: waypointstudio.co.uk